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phone K2

Please note, the best way to contact K2 is via the online helpdesk. This enables the team most suitable for your enquiry to assist you quickly and efficiently.

If you do prefer to call, please be aware that our lines can be very busy, and we cannot guarantee availability of the appropriate department.

Lines are open Monday to Friday, 8.30am to 5pm.

For general enquiries, please call
Switchboard: 01254 683 000
and select the appropriate department from the options given.

For help when installing a K2 conservatory, please call
Technical Support: 0871 574 7293
Calls cost 10p per minute from BT landlines, other carriers and mobile networks may vary, and may be considerably higher.


contact us

Please note: K2 do not sell directly to homeowners, we CANNOT Quote you for a conservatory.

click here for the K2 helpdesk
(the best way to contact us!)
(helpdesk will open in a new browser window)

Due to the number and variety of enquiries submitted to K2, we now ask that rather than emailing or calling, you use our specially developed Helpdesk. The Helpdesk system allows you to raise enquiries, then monitor their progress and responses online (as well as receiving responses by email), and automatically forwards your enquiry onto the K2 team most able to help you. The Find Installer, Feedback, Become Trader etc forms accesible via this website also submit your enquiry via the helpdesk.

The helpdesk also contains an ever-expanding knowledgebase that will try to supply you the answer to your question automatically - even while you are still typing it in!

Please Note: while the knowledgebase / solutions area is open to all - a working email address is required for you to use the helpdesk to submit an enquiry (otherwise we can't respond to you).